Community Operation

Full-time | Remote

Project (Stealth-Mode):

We are developing a platform that allows the community to coordinate ideas, influence, funds, among other resources in the best possible way. A peer-to-peer, open and decentralized platform to help foster the next generation of the web.


Role & Responsibilities:

We are looking for a community operations person to manage interactions and build our community and get them excited about our ECF Platform. Answering questions, sharing resources, connecting users with the right people in our team for support and following up with users to ensure their needs are met and issues resolved. Overtime we hope you will lead existing community members to become moderators and better help them contribute and communicate with a growing community base.

  • Steward and manage our communities
  • Develop innovative methods to constantly engaging with our users and community
  • Identify and empower existing community members to become moderators, hackathon volunteers, or community contributors, communicate and engage ECF high-value users and ambassadors in different regions
  • Design and implement fun community engagement programs (i.e giveaways), attend and organise virtual and in person conferences and hackathons, support users and developer community
  • Formulate high-quality novel written and visual content for each social media campaign to drive engagement with the community
  • Support community and growth
  • Develop innovative methods to constantly engaging with our users and community

Most Important:

We understand that not every applicant will know everything. If you believe you have what it takes and are willing to learn and grow, send us your CV our way!

  • 5+ years experience in Communications, with at least 3 years as a Social Media Specialist or similar role
  • Excellent knowledge of Twitter
  • Ability to respond very quickly across all of our platforms
  • Extremely organised and detail-oriented problem solver
  • Experience in fast-paced and growing startup environment
  • Excellent copywriting skills in a variety of styles
  • Proficient using multi-social posting programs
  • Good understanding of social media KPIs
  • Curiosity to immerse yourself in the social media world, staying up-to-date with the latest trends and to experiment with new social media strategies

Desirable & Great To Have:

  • Active following on Twitter is a plus
  • Existing relationships in the crypto space is a plus!
  • Background in finance/financial technology
  • Excellent researcher in both technical and trendy content, keep up to date and educated on the latest tech developments, and communicate them in an accessible way to our followers
  • Experience in fast-paced and growing startup environment


  • Fluent in English
  • Problem Solver; Resourcefulness
  • Team player and self starter who isn’t afraid to take initiative
  • Excellent copywriting skills in a variety of styles
  • Sense of humor is a plus!
  • Excellent multitasking and time management skills

Apply Here

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